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PROFESSIONAL OPERATORS
Crown's staff of professional operators is one of our keys to
your having a great trip. We start by only hiring the best. Our selective
hiring process begins with requiring several years of accident and
incident free experience before joining the Crown family.
Next our operators are required to undergo extensive background checks, drug screenings, and safety training before and every year after getting behind the wheel. You deserve to know that the person behind the wheel is the best there is. Many of our groups have their favorite driver who makes the trip more than just a "bus ride"; our operators strive to make your trip great!
Next our operators are required to undergo extensive background checks, drug screenings, and safety training before and every year after getting behind the wheel. You deserve to know that the person behind the wheel is the best there is. Many of our groups have their favorite driver who makes the trip more than just a "bus ride"; our operators strive to make your trip great!
EXPERIENCE MAKES ALL THE DIFFERENCE
Founded in 1995, Crown is one of the longest operating motor coach
companies in the Mid-South. As a locally owned family business,
to us you are more than just another charter, you are our customer.
Crown Coach attributes much of its success to doing business the old fashioned way. Busing is in the Beebe blood. Raymond's father worked for Greyhound for 41 years. Raymond did likewise for 17 years before temporarily converting to trucks. "I spent 21 years in trucking, and I always wanted to get back into the bus business" says Raymond.
He and Margaret started Crown Coach in 1995. The company has since prospered with it's old-fashioned style of business, stressing dependability and cleanliness and making customers feel at home.
Of utmost importance for Crown is finding the best drivers. "We're extremely selective in our hiring process," says Margaret. The process relies heavily on personal interviews and taking enough time to be sure a candidate will be a worthy representative of the Crown Coach family.
"Our drivers spend all their time with the customers," says Raymond. "They're the ones that make the sale; they're the ones that get the repeat business."
With some employees, though, it is more of a family affair. The Beebes brought aboard their son, John Wilson, and daughter, Lori Womack. "You've heard of 'mom and pop'", says Margaret. "Well, we are mom, pop, and the children." John supervises maintenance and safety, making sure any equipment leaving the yard is up to snuff. Lori handles all of the driver's paperwork, including detailed itineraries and plenty of maps to maintain Crown's emphasis on reliability.
Through involvement with the Tennessee Motorcoach Association (TMCA), the Beebes have extended their family statewide and beyond. Margaret is a former president of TMCA, which has invited motorcoach operators from surrounding states to become affiliated members. "When you put a group on a motorcoach, its harmonious." says Margaret. "There's a comfort level in what we do that you get with no other form of transportation.
Crown Coach attributes much of its success to doing business the old fashioned way. Busing is in the Beebe blood. Raymond's father worked for Greyhound for 41 years. Raymond did likewise for 17 years before temporarily converting to trucks. "I spent 21 years in trucking, and I always wanted to get back into the bus business" says Raymond.
He and Margaret started Crown Coach in 1995. The company has since prospered with it's old-fashioned style of business, stressing dependability and cleanliness and making customers feel at home.
Of utmost importance for Crown is finding the best drivers. "We're extremely selective in our hiring process," says Margaret. The process relies heavily on personal interviews and taking enough time to be sure a candidate will be a worthy representative of the Crown Coach family.
"Our drivers spend all their time with the customers," says Raymond. "They're the ones that make the sale; they're the ones that get the repeat business."
With some employees, though, it is more of a family affair. The Beebes brought aboard their son, John Wilson, and daughter, Lori Womack. "You've heard of 'mom and pop'", says Margaret. "Well, we are mom, pop, and the children." John supervises maintenance and safety, making sure any equipment leaving the yard is up to snuff. Lori handles all of the driver's paperwork, including detailed itineraries and plenty of maps to maintain Crown's emphasis on reliability.
Through involvement with the Tennessee Motorcoach Association (TMCA), the Beebes have extended their family statewide and beyond. Margaret is a former president of TMCA, which has invited motorcoach operators from surrounding states to become affiliated members. "When you put a group on a motorcoach, its harmonious." says Margaret. "There's a comfort level in what we do that you get with no other form of transportation.
| - excerpted with permission from METRO MAGAZINE, January 2003 |
| Named Tennessee Motor Coach Association Company of the Year 2002. |
Named one of the seven most innovative motor coach operators in the country. |
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| - Tennessee Motor Coach Association | - Metro Magazine January 2003 |
